Shipping policy
BK Ateliers – Shipping Policy
At BK Ateliers, we strive to deliver your order safely and as quickly as possible.
Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales or festive seasons, processing may take slightly longer.
Delivery Time
Estimated delivery times:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
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Shipping charges will be displayed at checkout.
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Free shipping may be offered on selected promotions or minimum order values.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or email.
Failed Deliveries
Please ensure your shipping address and contact number are correct.
If delivery fails due to:
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Incorrect address
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Customer unavailable
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Refusal to accept delivery
Additional shipping charges may apply for re-delivery.
Damaged Packages
If your parcel appears damaged upon arrival, please take photos before opening it and contact our customer support within 24 hours.
International Shipping
Currently, BK Ateliers delivers within Pakistan. International shipping will be introduced in the future.
Contact
For shipping-related inquiries, please contact our customer support team.